Monthly Archives: May 2013

Lucille Ball, Ann Romano and Sheryl Sandberg: What I Learned from my TV Moms and Facebook’s CEO

By Gail Z. Martin Thanks to Facebook CEO Sheryl Sandberg, the headlines have revisited one of my least favorite memories of the 1990s—the “mommy wars.” Back in the 1990s, when Nirvana was climbing the charts and Wolf Blitzer was the … Continue reading

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Filed under Balance, Business Planning, Gail Z. Martin

Who’s Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan

Today’s guest post is an excerpt from the bestselling business book by Marilyn Suttle and Lori Jo Vest, “Who’s Your Gladys? How to Turn Even the Most Difficult Customer into Your Biggest Fan” To celebrate the release of the paperback version, … Continue reading

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Filed under Business Planning, Guest Blogger, Image & Identity